EU STOCK. Item is sent from EU and there will be no additional customs fees for orders inside the European Union and United Kingdom. If delivery country is United States, Australia, Thailand, or any other country outside the EU, item will be shipped with customs declaration attached.
Delivery time table after payment
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United Kingdom | 3-6 working days * |
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France | 4-6 working days * |
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Spain | 5-7 working days * |
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Italy | 4-6 working days * |
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Germany | 2-5 working days * |
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United States | 7-20 working days * |
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Portugal | 6-7 working days * |
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Ireland | 5-6 working days * |
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Norway | 7-14 working days * |
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Finland | 5-6 working days * |
* Delivery estimates displayed for mainland only. If your order was sent to an island or with free shipping option, delivery will take 10-25 working days.
Delivery Terms
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Shipping Methods and Costs:
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We offer several shipping methods to deliver your order as quickly and securely as possible. The available shipping methods and costs will be displayed at checkout based on your location and the size/weight of your order.
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Shipping costs will be added to the total price at checkout. We are committed to ensuring that all shipping costs are transparent.
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Processing Time:
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Orders are typically processed within [X] business days after the order is placed. Please note that processing times may vary depending on product availability and the shipping method chosen.
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Relevant Law: Consumer Protection Law of the Republic of Lithuania, Article 6.228^10 - Seller’s obligation to ensure timely delivery.
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Estimated Delivery Times:
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Estimated delivery times depend on the shipping method and the destination. You will be provided with an estimated delivery date at the time of checkout.
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While we aim to meet the delivery dates, please note that delivery times may be subject to delays due to factors beyond our control, such as customs processing, carrier delays, or unforeseen events.
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Relevant Law: Consumer Protection Law of the Republic of Lithuania, Article 6.228^10 - The seller is obligated to deliver goods within a reasonable time.
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International Deliveries:
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For international orders, delivery times and costs may vary depending on the destination country, and customs processing may lead to delays.
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Any customs duties or taxes incurred on international shipments are the responsibility of the buyer.
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Relevant Law: Customs Law of the Republic of Lithuania and European Union regulations governing cross-border trade.
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Order Tracking:
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Once your order has been shipped, we will send you a tracking number (if available) so you can track the status of your delivery.
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If you do not receive tracking information or have concerns about your delivery, please contact our customer support team for assistance.
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Relevant Law: Consumer Protection Law of the Republic of Lithuania, Article 6.228^10 - Seller’s obligation to inform the consumer about the delivery status.
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Delayed or Missed Deliveries:
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If your order is delayed, please contact us immediately, and we will work with the shipping carrier to resolve the issue.
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If the carrier cannot deliver the package or you miss the delivery, please contact us to arrange a redelivery or to discuss your options.
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Relevant Law: Civil Code of the Republic of Lithuania, Article 6.228^10 - Remedies in case of delivery failure.
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Delivery Issues:
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If there are any issues with the delivery (e.g., damaged goods, incorrect items), please contact us within [X] days of receiving your order so we can resolve the problem.
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Relevant Law: Civil Code of the Republic of Lithuania, Article 6.328 - Consumer’s right to demand replacement of faulty goods or remedy of defects.
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Liability for Damaged Goods:
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We are responsible for ensuring that the product is delivered in good condition. If your product arrives damaged, please notify us immediately upon receiving the product. We will assist you in either replacing the product or issuing a refund.
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Relevant Law: Consumer Protection Law of the Republic of Lithuania, Article 6.228^11 - The consumer’s right to return defective goods.
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Failure to Receive Goods:
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If you fail to accept the delivery or fail to collect the product from the designated collection point, we may charge a handling fee, and any additional shipping costs for redelivery will be borne by the customer.
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Relevant Law: Civil Code of the Republic of Lithuania, Article 6.228 - Seller’s rights to charge for failed delivery attempts.
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This section clearly outlines the delivery terms, including processing times, shipping methods, international orders, tracking, and liability for damaged goods, all while including references to relevant Lithuanian laws.
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